Customers Still Without Power in One Wetzel County Neighborhood - WTRF 7 News Sports Weather - Wheeling Steubenville

It has been 10 days, and the Hillside neighborhood of New Martinsville is still without power.

While Jill Fox's two generators are providing power to her home for the necessities, they aren't able to use their air conditioning.

"We're having to run the generators just to have our fans run and the last two days have been record heat that's what's bad," she said.

Wallace Reese, 78, is doing what he can to get by.  Unfortunately, he doesn't have a generator to make things easier.  He is frustrated that it is taking this long for Mon Power to get the power back on.

"I feel we've had several people come up and interview us with their laptops, but nothing has happened yet," he said.

"I'm surprised because I know there's been a lot of devastation around the country before and I'm surprised how long it's taking to get back and live in town," Fox said.  "There are people out in the ridges that have power back, and we haven't gotten ours yet and we're right off the highway."

7News spoke with Mon Power Spokesperson Patti Michel to find out what they are doing to get power back on.

"The hillside area of New Martinsville has been assigned a crew to get power back on.  They hope to restore power by end of day Monday," Michel said.  "Several hazards in the area have prolonged restoration and they appreciate everyone's patience."

Michel said they tackle critical care centers first before getting to other locations.  Typically, Mon Power tackles neighborhoods where a high concentration of people are without power first, then get to the neighborhoods with a small amount of power outages.