GAHANNA, Ohio – AEP Ohio crews and external support personnel continue work Saturday to restore service to customers who remain without power.
During the evening of July 10, severe weather, including damaging winds, heavy rain and substantial lightning swept across the state causing approximately 152,000 customers to lose power at the peak of the storm.
As of 10 a.m. Saturday, 95 percent of those customers have been restored. Approximately 6,500 customers remain without power, mostly in the New Philadelphia and Fremont areas.
"Our crews are working hard to restore service mostly to individual customers and smaller clusters of homes and businesses," said Pablo Vegas, President and COO - AEP Ohio. "We know that being without power for any length of time is inconvenient. We appreciate our customers continued patience and the support they have shown our line crews. We are committed to doing what it takes to get power restored as safely and as quickly as possible."
Most areas impacted by Wednesday evening's storm have been restored. Crews are mostly concentrated in the hardest hit areas of the state, including New Philadelphia and surrounding communities and the Fremont area. AEP Ohio also has kept crews in other parts of its service territory to clear and restore outages affecting individual customers. The company expects any remaining customers without service in the New Philadelphia and Fremont areas to be 100 percent restored by midnight Sunday at the latest. Customers in other parts of AEP Ohio's service territory are expected to be restored today.
AEP Ohio asks customers to check their service drops and meter boxes for damage. Customers must have damaged connections repaired by a qualified electrician before service can be restored to their properties.
For current outage information, customers can check the live outage map on aepohio.com. As a reminder, this outage map is live and will reflect new outages not related to storm restoration work.