Revolutionize Customer Experience: Financial Services 2014 is a platform to bring technological advancements for financial services in Kenya and optimize the customer experience through process transformation and customer service delivery. The event aims to redefine customer service strategies and solutions, highlight the impact of changing consumer preferences and the best practices to reform customer service.
Ameyo, a customer interaction management software, today announced that it is organizing the first of its kind “Revolutionize Customer Experience: Financial Services 2014” in Kenya on 11th September, 2014 at Hotel Intercontinental, Nairobi. Ameyo has helped companies improve their customer service across various verticals in over 40 countries. Ameyo has already delivered several implementations across Africa and their launch in Kenya has been well received by experts in the contact center industry.
Through this event, professionals from the Kenyan Financial sector can get expert guidance and a wide exposure on customer interaction management technology that will provide opportunities to financial enterprises that aims to revolutionize their customer experience. Mr.Sachin Bhatia, Co-founder and Executive VP of Drishti-soft Solutions will hold a session on “Importance of Customer engagement, innovation and adaptability” and “How can customer experience be used to your competitive advantage”.
This event holds great opportunities to financial organizations that have been struggling to deliver impeccable customer service, thereby helping them gain an edge over its competition. The event will be followed by a cocktail and networking session where all the elite CIOs, CEOs, and industry experts will get a chance to interact with each other and discuss prevailing issues in Kenyan financial sector.
The complete event agenda and registration form can be accessed at:
Company Name: Drishti-Soft Solutions Pvt. Ltd.
Contact Person: Kartik Kakar
Email: Send Email
Address:B2/450, Spaze iTech Park, Sector-49, Sohna Road