Customers Urged to “Think Local” for Small Business Saturday

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In the Ohio Valley, the choices are endless when it comes to supporting small businesses. One standout in Wheeling is Duvall’s Television and Appliance on National Road that is family-owned and has been doing business since 1947.

They have every imaginable household appliance, and they can offer things that the big box stores can not.

“I think a lot of people think that if they go to the big boxes, you know, because they are bigger and have more to offer sometimes that the customer service is up to par with the small businesses when that’s actually not the case. Typically we carry the same exact product and our customer service is typically always through the roof.  Little things like repairs, we typically come to your house ourselves as opposed to uh third-partying someone,” said Office Manager of Duvall’s Television & Appliance, Keshawn Creighton.

They say if you call them with a question, you won’t get bounced around to ten different extensions.

You’ll get to talk to one person who knows you, and they can either answer your question on the phone, or can send a repairman quickly.

Duvall’s will be open on Small Business Saturday from 10:00 a.m. until 1:00 p.m.

Copyright 2019 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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