One Starbucks customer has filed a $5 million lawsuit against the coffee giant, accusing it of using too much ice in its cold drinks.
The suit, filed by Stacy Pincus, claims that while Starbucks advertises its cold drinks by fluid ounce, the numbers are only accurate when ice is added to a drink.
“Starbucks is advertising the size of its Cold Drink cups on its menu, rather than the amount of fluid a customer will receive when they purchase a Cold Drink — and deceiving its customers in the process,” the suit says.
For example, a Venti cold drink is advertised as having 24 fluid ounces, but only includes 14 ounces of the actual liquid, the lawsuit claims. The rest is ice.
A spokesperson for Starbucks says the company is aware of Pincus’ claim and believes it is without merit.