According to officials at Lauttamus Communications and Security, Fronteir Communications is experiencing a major network outage.
The outage has reportedly been going on for 24+ hours, and is affecting customers from Wheeling, West Liberty, Wellsburg, Follansbee, Weirton, Chester, and New Cumberland.
According to officials at Frontier, there is a fiber optic cable down in West Liberty. However, officials say that communications should still work outside of West Liberty.
The outage is reportedly having a major impact on people with emergencies that cannot get through to call someone for help.
Frontier has been working to resolve the fiber optic issue since Thursday morning. Technicians stopped working Thursday afternoon due to “Safety Concerns”.
Lauttamus officials say this outage is affecting customers with the following prefixes: 304-231, 304-234, 304-723, 304-527, 304-797, as well as others.